Privacy Policy
Last Updated: November 2025
At PR Groups, your privacy and data protection are our top priorities. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit www.prgroups.com, contact us online, or engage with our machinery, components, and industrial solutions.
By using our website, you agree to the practices outlined below.
1. Information We Collect
We collect information to provide a seamless experience for customers exploring our industrial machinery, footwear machinery, leather goods machinery, and component solutions.
1.1 Personal Information
You may provide the following details:
Full name
Email address
Mobile number
Company / business name
Billing or shipping address
Inquiry details or form submissions
1.2 Website & Technical Data
Automatically collected data includes:
IP address and geo-location
Browser and device details
Pages visited and browsing behavior
Cookies and tracking information
1.3 Business & Transactional Information
If you purchase machinery or components from us:
Order details
Payment information (securely processed)
Customer support logs
2. How We Use Your Information
Your data helps us improve your experience and strengthen our service quality across machinery solutions for footwear, leather goods, and industrial applications.
We use the information to:
Process inquiries and provide product details
Manage purchases, shipping, and order follow-ups
Deliver customer support and after-sales assistance
Improve website performance and user navigation
Send relevant updates, offers, and product announcements
Comply with legal and regulatory requirements
We never sell or trade your personal information.
3. Sharing & Disclosure of Information
3.1 Service & Technology Partners
We may share limited information with:
Hosting and analytics providers
Payment gateways
Logistics and shipping companies
Email and communication tools
3.2 Legal Compliance
Your information may be shared if required by:
Government authorities
Legal proceedings
Regulatory obligations
3.3 Product & Installation Coordination
For machinery servicing, installations, warranty support, or component requirements.
4. Cookies & Tracking Tools
Our website uses cookies to enhance your browsing experience and help customers find the right machinery and industrial components faster.
Cookies help us:
Improve loading speed
Analyze visitor traffic
Display relevant content
You may disable cookies anytime through your browser settings.
5. Data Security Measures
We maintain strong, industry-standard protections to safeguard your data, including:
Secure servers
Encrypted data transfer
Restricted internal access
While we take every precaution, no digital transmission is 100% secure.
6. Data Retention
We retain your data for as long as necessary to:
Provide requested products or services
Maintain business records
Meet legal requirements
7. Your Privacy Rights
Depending on your country or region, you may request to:
Access your stored data
Update or correct information
Request deletion
Opt out of marketing messages
For assistance, please email: info@prgroups.com
8. Third-Party Links
Our website may contain links to external websites for product details or industry information.
We are not responsible for their privacy policies or content.
9. Children’s Privacy Policy
PR Groups does not knowingly collect data from children under 18 years of age.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will take effect once published on this page.
11. Contact Information
PR Groups
No: 33A, 2nd Street, Sidco Industrial Estate
Ambattur, Chennai – 600098
Email: info@prgroups.com
Phone: +91-44-2625 4355