Skip to Content

Terms & Conditions 

Last Updated: November 2025

Welcome to PR Groups. These Terms & Conditions govern your use of our website www.prgroups.com and all purchases, inquiries, and interactions related to our industrial machinery, footwear machinery, leather goods machinery, and component solutions.

By accessing or using our website, you agree to comply with these Terms.

1. Acceptance of Terms

By browsing, purchasing, or interacting with PR Groups, you confirm that:

  • You are at least 18 years old

  • You agree to all terms outlined on this page

  • You will follow applicable laws while using our site

If you do not agree with any part of these Terms, please refrain from using the website.

2. Products & Services

PR Groups offers:

  • Footwear manufacturing machinery

  • Sole and heel making machines

  • Leather goods machinery

  • Industrial components & spare parts

  • Reinforcement tapes and accessories

  • Product servicing, installations & technical support

Descriptions, specifications, and images are provided for customer convenience.

We reserve the right to modify, update, or discontinue products at any time.

3. Use of the Website

You agree not to:

  • Misuse the website for illegal activities

  • Attempt unauthorized access to servers

  • Distribute harmful software, scripts, or malware

  • Copy or reuse content without written permission

  • Provide false information while submitting inquiries

Any violation may result in restricted access or legal action.

4. Pricing & Payments

  • All prices listed on the website or shared through quotations are subject to change without prior notice.

  • Prices may vary based on technical specifications, customizations, duties, and logistics.

  • Payments must be made through approved and secure channels.

  • PR Groups does not store card or financial data.

Quotes are valid only for the period mentioned in the document.

5. Orders, Quotations & Confirmations

An order is confirmed only when:

  1. You approve the quotation

  2. Advance payment (if applicable) is received

  3. PR Groups issues an official confirmation

We reserve the right to refuse or cancel any order due to:

  • Incorrect pricing

  • Limited stock

  • Technical errors

  • Suspicion of misuse or fraudulent intent

6. Shipping, Delivery & Logistics

Delivery timelines depend on:

  • Product type

  • Stock availability

  • Customization (if any)

  • Logistics and transport conditions

PR Groups will not be responsible for delays caused by:

  • Courier partner issues

  • Customs clearance

  • Natural disruptions

  • Force majeure events

7. Installation, Training & After-Sales Support

For machinery requiring installation:

  • Services will be coordinated by PR Groups or authorized technicians.

  • Installation charges may apply based on location and machine type.

  • Warranty or support policies vary by product and manufacturer.

8. Warranty & Claims

Warranty terms differ depending on the machine or component.

Customers must follow these guidelines to make a claim:

  • Provide invoice or proof of purchase

  • Share detailed issue description

  • Cooperate with inspection procedures

Warranty does not cover:

  • Damage caused by improper use

  • Unauthorized repairs

  • Wear and tear

  • Voltage fluctuations or power issues

9. Returns, Refunds & Cancellations

Since machinery and industrial products are made-to-order or specialized items:

  • Returns are not accepted unless specified under warranty guidelines.

  • Refunds (if applicable) will follow product-specific terms.

  • Order cancellation charges may apply depending on the stage of production or procurement.

For clarifications, contact info@prgroups.com.

10. Intellectual Property Rights

All content on www.prgroups.com, including:

  • Images

  • Product descriptions

  • Logos

  • Branding elements

  • Text and design

...is owned by PR Groups and protected under applicable copyright laws.

Unauthorized copying, distribution, or commercial use is strictly prohibited.

11. Third-Party Links

Our website may contain links to external sites for references.

We do not control or endorse the content, policies, or services of third-party websites.

12. Limitation of Liability

To the maximum extent permitted by law:

  • PR Groups is not liable for any direct, indirect, incidental, or consequential damages arising from use of the website, products, or services.

  • We are not responsible for losses caused by incorrect usage, installation, or lack of maintenance.

13. Indemnification

You agree to indemnify and hold PR Groups harmless from any claims, damages, or losses arising due to:

  • Violation of these Terms

  • Improper use of machinery or equipment

  • Misuse of the website or communications

14. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted under the laws of India.

Any disputes shall be handled by courts located in Chennai, Tamil Nadu.

15. Modifications to Terms

We may update or modify these Terms at any time.

Continued use of the website implies acceptance of the updated Terms.

16. Contact Information
For questions or support, contact:

PR Groups
No: 33A, 2nd Street, Sidco Industrial Estate
Ambattur, Chennai – 600098

Email: info@prgroups.com
Phone: +91-44-2625 4355